Returns & Refunds
Please contact the customer service team at the duty-free store where you purchased/collected your items to make arrangements for their return.
We accept returns of defected items and will refund you the full cost of purchase. The following items cannot be returned:
- Damaged products and products without packaging
If, for any reason, you are unable to collect your order on the planned date, you can expect to receive a refund two weeks after your planned collection date.